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Career Opportunities

​​​​​​​​​​​​​​​​​​​​​​​​​The Canadian Centre on Substance Use and Addiction addresses issues of substance use in Canada by providing national leadership and harnessing the power of evidence to generate coordinated action. We bring people and knowledge together to improve the health and safety of Canadians, families and communities.​​

CCSA welcomes applications from people with disabilities. Accommodations are available upon request for candidates during all aspects of the selection process.

CCSA has the following exciting and rewarding career opportunities in Ottawa:

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Policy Analyst​​​

Reports to: Director, Policy

Reporting to the Director, Policy, the Policy Analyst (PA) is responsible for leading activities that contribute to the success of strategic initiatives and that support the development and implementation of evidence-informed policy and practice. The PA supports CCSA’s mandate by monitoring, analyzing and sharing information on trends, research and developments in public policy and practice relevant to substance use. The PA may represent CCSA on various expert committees and working groups to provide advice and expertise related to policy considerations, implementation and impact. 

Responsibilities

  • Identifies and provides timely strategic information and advice on current and emerging policy issues relevant to CCSA’s work

  • Conducts strategic outreach to build a diverse network of partners related to CCSA’s policy work

  • Conducts analysis and develops recommendations to inform and promote evidence-informed policy and practice related to substance use

  • Applies an understanding of government, partner and organizational policy initiatives to develop, review and edit documents for presentations and publications, as assigned by the director

  • Plans and conducts policy analyses on specific aspects of substance use, problematic substance use and addiction relevant to the organization’s strategic directions and priorities

  • Identifies and coordinates opportunities for CCSA to lead or contribute to evidence-informed policy related to substance use

  • Represents CCSA in informing policy dialogue with various stakeholders (e.g., participation on expert committees and working groups, conferences, etc.)

  • Presents policy analyses and recommendations at conferences, workshops and symposia

  • Monitors and assesses emerging federal and provincial trends and legislative shifts related to substance use policy

  • Works in close collaboration with CCSA’s Public Affairs and Communications division to ensure integrated messaging and support for all policy initiatives, and to support effective government relations

  • Works in close collaboration with CCSA’s Strategic Partnerships and Knowledge Mobilization division to support the impact of CCSA’s knowledge products and partnership initiatives in enabling evidence-informed policy

  • Works in close collaboration with CCSA’s Research division to synthesize the policy implications of CCSA’s research initiatives

  • Works in close collaboration with in-house evaluation and performance monitoring resources to conduct impact analyses of new research directions vis-à-vis existing policies in the substance use and addiction field

  • Responds to requests for information and advice from other CCSA staff

  • Other duties as assigned by the Director, Policy

Qualifications

  • Master’s degree in health, social sciences, public policy, administration or related disciplines, or combination of education and experience

  • 3–5 years’ experience in policy analysis and development or related role

  • Demonstrated ability to perform knowledge syntheses and critically appraise and evaluate research

  • Knowledge of federal and provincial legislative affairs, responsibilities and processes

  • Ability to conduct critical policy analysis, and to develop and support evidence-informed recommendations for action 

  • Effective oral and written communication skills

  • Effective interpersonal skills with all levels of staff, senior leaders and external stakeholders, including government, political, service provider, research, industry and other groups

  • Strong analytical skills, especially in support of strategic planning and decision making

  • Strong time management skills

  • Experience with project management

Assets

  • Policy and/or research background and experience related to substance use

  • Bilingualism (French/English)

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca. We thank all respondents; however, only those candidates selected for an interview will be contacted.​​

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Project Coordinator​​

Reports to: ​Associate Director, Strategic Partnerships and Knowledge Mobilization

An NGO organization with a national focus, CCSA’s vision is for a healthier Canadian society where evidence transforms approaches to substance use. It is the mandate of the Strategic Partnerships and Knowledge Mobilization (SPKM) division to facilitate, lead and participate in gathering, connecting and mobilizing people, knowledge and other resources for collective action and change toward shared goals.

The Project Coordinator will support initiatives aligned with CCSA’s activities, including providing secretariat support to national meetings, planning knowledge exchange events and facilitating meeting planning. The Project Coordinator is skilled at participating as an active member of a diverse team responsible for project management of various initiatives to support CCSA’s collaborative activities and the impact of its work.

Responsibilities

  • Develop project objectives in collaboration with project lead, involving all stakeholders and ensuring feasibility (i.e., technical and organizational capacity, resource availability);

  • Develop meetings in collaboration with project lead (e.g., co-design workshops, stakeholder meetings, advisory meetings), which include recruitment of participants, drafting of meeting materials (e.g., agendas, meeting minutes), securing venues and audio/visual equipment, catering and more;

  • In collaboration with project lead and quality and risk officer, monitor and report on their project progress (e.g., write meeting summaries, briefing notes, presentations and executive summaries);

  • Ensure that any project concerns or risks are communicated to the project lead and associate director;

  • Ensure the ongoing participation, satisfaction and commitment of existing partners and stakeholders related to priority projects through ongoing communication and by supporting them in their endeavours to work with CCSA;

  • Identify and engage key stakeholders and partners in the advancement of the initiative’s objectives (e.g., recruiting new members and retaining existing members);

  • Promote events to key audiences using targeted methods;

  • Coordinate internal resources, external partners and vendors for the smooth execution of projects;

  • Support project lead to ensure projects are delivered on time, within scope and within budget;

  • Participate in the development and execution of internal processes for review of deliverables, budget and production of resources;

  • Working with the collective impact and performance measurement analyst, report on project performance using appropriate organizational systems, tools and techniques;

  • Develop detailed work plans to track progress;

  • Create schedule and project timelines;

  • Manage project budgets;

  • Track deliverables and keep team updated about timelines;

  • Create and maintain thorough project documentation, and

  • Other duties as assigned.

Qualifications

  • University or college degree, Project Management Professional certification or a minimum of two years of project management experience;   

  • Knowledge of concepts, approaches and practices relevant to project management;

  • Strong organizational, planning and time management skills, with the ability to multitask, produce and coordinate projects with tight timelines;

  • Excellent interpersonal, verbal and written communication skills;

  • Proven ability to foresee risk and allow for contingency when planning;

  • Monitor and adjust plans, as necessary; and

  • Experience leading and managing multiple complex projects.

Assets

  • Experience or expertise in the field of substance use and addiction or other chronic health conditions;

  • Experience working in or with governmental, non-governmental and international organizations; and

  • Bilingualism — French and English.

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca. We thank all respondents; however, only those candidates selected for an interview will be contacted.​​

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​Director, Information Systems and Web Services (contract or permanent)​

Reports to: Vice-President, Operations and Strategies

Reporting to the Vice-President, Operations and Strategies, the Director, Information Systems and Web Services (ISWS), will be responsible for the management, and the divisional planning and strategy of the ISWS division. This position oversees all major web, information technology (IT) and information management initiatives.

Responsibilities

  • Manage ISWP and oversee major web and IT initiatives, including CCSA website redesigns as required

  • Lead, execute and manage the re-design of CCSA’s website

  • Contribute to organizational planning and strategy

  • Prepare annual divisional strategic work plans and budgets

  • Lead, develop and inspire others by managing and engaging a team with diverse expertise to innovate and achieve strategic objectives

  • Identify, monitor and respond to divisional performance and risk measures

  • Provide project management at the divisional level, including the management of budget, timelines and quality

  • Ensure that CCSA maintains an effective and engaging web presence that reflects the organizational values of excellence and innovation

  • Ensure that CCSA's IT structure and capacity meet the needs of the organization and reflect best practice in the field

  • Ensure that CCSA's information management structure and capacity meet the needs of the organization and reflect best practice in the field

Education and Experience

  • University degree in business administration, web development, information technology, information systems or related field

  • Minimum 5 years of management experience

  • Experience in leading the design, development and ongoing effective management of websites

  • Ability to manage complex projects

  • Ability to work in a team and cross-divisional setting

  • Ability to work independently

  • Strong written and oral communication skills, including presentations

  • Ability to work with demanding timelines

  • Flexibility to respond to emerging priorities

  • Knowledge of website development

Assets

  • Bilingual English and French

  • Knowledge of information and records management

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca. We thank all respondents; however, only those candidates selected for an interview will be contacted.​​

 

Position Title: Administrative Assistant

Reports to: Director, Strategic Partnerships & Knowledge Mobi​lization

Working under the direction of the Director, Strategic Partnerships & Knowledge Mobilization, the Administrative Assistant provides support to the director, associate director and division staff through a range of administrative duties. This position is part of an Administrative Support Team that assists other divisions within CCSA as needed.

Responsibilities

  • Manage and maintain the director’s and associate director’s Outlook calendars

  • Prepare reports and/or documents, graphs, and spreadsheets

  • Set up and coordinate meetings and special event logistics (e.g., venue selection, catering, technical requirements, registration, hotel and travel arrangements); provide support to ensure the smooth operation of the meeting or special event

  • Record minutes for Division meetings

  • Monitor, respond to and track information requests received from stakeholders via email and phone

  • Update contact databases and records management systems; provide training to division staff on these information systems as required

  • Maintain and update the division’s processes and orientation binder; provide training to new division staff on these processes as required

  • Support staff in assigned project based work

  • Record division staff’s leave in the Outlook calendar

  • Provide administrative support to the director, associate director and division staff (e.g., photocopying, faxing, filing, typing correspondence and other documents, entering documents into templates)

  • Receive and review divisional expense claims, and submit to director for approval

  • Provide administrative support to IOS Program Committee

  • Other duties as assigned

Qualifications

  • Three to five years of relevant experience

  • Relevant training; preferably through diploma and/or degree program

  • Excellent skills with Microsoft Office (i.e., Outlook, Word, Excel, PowerPoint) and experience working with databases and online document management systems

  • Excellent oral and written communications in English

  • Innovative attitude to improving the division’s processes

  • High initiative to learn new skills, procedures, technologies, computer programs

  • Ability to anticipate and act accordingly to prevent difficult situations from occurring

  • Detail-oriented

  • Enthusiastic team player

  • Strong organizational skills

  • Ability to work well under pressure

  • Professional demeanour​

Assets

  • Bilingualism English/French

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca. We thank all respondents; however, only those candidates selected for an interview will be contacted.

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Position Title: Associate Director, Strategic Partnerships and Knowledge Mobilization

Reports to: ​Director, Strategic Partnerships and Knowledge Mobilization

An NGO organization with a national focus, CCSA’s vision is for a healthier Canadian society where evidence transforms approaches to substance use. It is the mandate of the Strategic Partnerships and K​nowledge Mobilization (SPKM) division to facilitate, lead and participate in identifying, connecting and mobilizing people, knowledge and other resources for collective impact and action toward shared goals.

The Associate Director, Strategic Partnerships and Knowledge Mobilization (AD-SPKM) reports to the Director, Strategic Partnerships and Knowledge Mobilization (SPKM). The AD-SPKM is responsible for assisting the Director in leading CCSA’s Strategic Partnerships and Knowledge Mobilization portfolio, including the support, implementation and maintenance of CCSA’s Integrated Knowledge Mobilization Framework.  The AD-SPKM provides managerial support, guidance and leadership to the SPKM team, and where appropriate, provides expertise in the field of knowledge mobilization. The AD-SPKM is a member of CCSA’s Operations and Directors Committees and collaborates with other colleagues within CCSA as well as external partners to support organizational priorities.

Responsibilities

  • Actively collaborates with Director, SPKM in the development and implementation of strategic directions and associated budgets for the CCSA priorities and the SPKM division.

  • Provides strategic advice to the Director related to potential decisions regarding partnerships and knowledge mobilization.

  • Represents the Director internally and externally, as assigned, when Director not available.

  • Seeks strategic opportunities and creates initiatives that position CCSA to meet its objectives and enhance the impact of its work.

  • Ensures updating and implementation of the Knowledge Mobilization (KMb) Framework, with a specific focus on uptake of CCSA products.

  • Develops, implements and ensures ongoing success of KMb Plan based on the Knowledge Mobilization Framework.

  • Identifies measurable indicators aligned with the KMb Framework including short, medium and long term goals and ensures data collection is occurring.

  • Ensures that KBs are trained on and meet objectives of the KMb Framework.

  • Coordinates and oversees project teams, as determined by the Director, to meet organizational priorities.

  • Provides day-to-day mentoring and development to the Knowledge Brokers (KBs), National Priority Advisors, (NPAs), and Project Coordinators (PCs).

  • Ensures quality control of all SPKM projects by reviewing and providing feedback on the work products (e.g., reports, proposals, presentations, etc.) and project charters prior to final approval by the Director.

  • Coordinates the regular updates to senior leadership and Executive Office regarding the status of SPKM projects, activities and other initiatives.

  • Participates in and contributes to the Performance Leadership Coaching and Development and work plan development processes involving SPKM team members.

  • Assists in the hiring of KBs, NPAs and PCs.

  • Represents CCSA on working groups and expert advisory committees.

  • Other responsibilities as assigned.

Qualifications

  • Master's or Doctoral degree in a relevant discipline (e.g., Science, Arts & Humanities, Health Administration, Adult Education, Nursing, or Business).

  • Minimum of 5 years of proven experience in strategic partnerships and knowledge mobilization, and management experience with staff and projects.

  • Excellent interpersonal, verbal and written communication skills.

  • Proven expertise in all aspects of Knowledge Mobilization (e.g., generation, synthesis, critical appraisal of evidence, product development, dissemination, exchange, management, implementation and evaluation) and partnership development and engagement.

  • Proven abilities as a systems thinker: ability to develop understanding of systems issues, complexity theory, and partner/stakeholder engagement in substance use and addiction and/or other related fields.

  • Demonstrated effectiveness in applying best practices in Knowledge Mobilization.

  • Demonstrated success in leading or facilitating individual and organizational capacity development related to evidence-informed decision-making and Knowledge Mobilization.

  • Proven ability to engage diverse audiences and build effective partnerships/collaborations between organizations representing diverse views, disciplines, and sectors.

  • Demonstrated experience in mentoring professional development of staff.

  • Experience and/or expertise in the field of substance use and addiction or other chronic health conditions.

  • Proven strong analytical skills; process and results-oriented.

  • Skill in writing documents tailored to various audiences, including plain language writing.

  • Ability to organize/prioritize workload and take initiative.

Assets

  • Project management experience in both the public and private sectors.

  • Experience working in or with governmental, non-governmental and international organizations.

  • Knowledge of and/or experience with concepts, approaches and practices relevant to stakeholder engagement and management.

  • Bilingualism — French and English.

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca. We thank all respondents; however, only those candidates selected for an interview will be contacted.​​​​​ ​

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Position Title: Communications Advisor

Reports to: ​Director, Public Affairs and Communications

The Communications Advisor, reporting to the Director, Public Affairs and Communications (PAC), is responsible for providing strategic communication advice, applying knowledge and skills to CCSA’s day-to-day operations to increase the reach and impact of the organization’s work, and contributing to CCSA’s public affairs and stakeholder engagement functions.

Responsibilities

Strategic Communications

  • Contribute to CCSA’s overall strategic communications plan, including supporting outreach strategies, specific projects, and events and activities, through the use of both traditional and new media

  • Actively participate in project teams to provide communications advice, skills and expertise to drive forward corporate priorities

  • Be the team’s specialist in social media writing and engagement

Brand and Thought Leadership Management

  • Develop, implement and distribute communication materials to support CCSA research and knowledge products

  • Working closely with subject-matter experts, proactively seek out opportunities to demonstrate CCSA’s knowledge and leadership

  • Provide support and advice to ensure that all communications reinforce and leverage CCSA’s positioning and brand

Public Affairs and Media Relations

  • Create specific communications, media relations and outreach strategies so that CCSA’s issues are linked with government priorities at the federal, provincial and territorial levels

  • Contribute to the development of media messaging and liaise with journalists to provide information and arrange interviews with CCSA subject-matter experts

Social and Digital Media

  • Strong understanding of social media as a tool to market websites, reports, and events

  • Proven ability to write for social media with a strong understanding of how social media relates to the web

  • Proven ability to create and manage social media marketing campaigns and day-to-day activities including:

    • Develop relevant content to reach the company's various target audiences.

    • Create, curate, and manage all published content (images, video and written).

    • Monitor, listen and respond to users

  • Social Media marketing strategy (segmenting audiences, growing a community of relevant followers and those followed, analyzing data on various platforms)

    • SEO and SEM

    • Google ad words

    • Pay for play

    • Re-marketing

  • Twitter

    • writing and disseminating tweets for maximum impact

    • growing CCSA’s base through likes and retweets

    • monitoring relevant Twitter feeds

  • ​Facebook / Instagram / LinkedIn

    • Maintaining an active and compelling Facebook, Instagram and Linked In presence

  • Monitoring and Measurement

    • Ability to use analytics tools to measure success of social media activity ​

Qualifications and Experience

  • Completion of a Bachelor’s degree or college certificate in social media public relations, journalism or communications plus two to five years of relevant experience

  • Exceptional writing skills with experience conceptualizing and producing a variety of documents and multi-media materials, including news releases, backgrounders, articles, web content, PowerPoint presentations

  • Proven experience in contributing to and delivering on strategic communications plans

  • Awareness of, and ability to respond to, political, governmental, media and research priorities in the area of substance use disorders

  • Knowledge of communications tools and techniques, including the practical application of new technologies and social media

  • Well-developed analytical, reasoning and problem-solving skills

  • Strong interpersonal skills, client orientation and focus on solutions

  • Ability to take initiative and work in a fast-paced environment while exercising flexibility and sound judgement

  • Ability to establish priorities and manage deadlines

Assets

  • Bilingualism English/French (spoken)

  • Experience working with senior Government of Canada officials, including staff in ministerial offices

  • Experience working directly with elected officials at the federal or provincial/territorial levels

  • Experience working in or with science- and research-based organizations

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca. We thank all respondents; however, only those candidates selected for an interview will be contacted.

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Position Title: Knowledge Broker

Reports to: Associate Director, Strategic Partnerships and Knowledge Mobilization

​It is the mandate of the Strategic Partnerships and Knowledge Mobilization (SPKM) division to facilitate, lead and participate in gathering, connecting and mobilizing people, knowledge and other resources for collective action and change toward shared goals. The Knowledge Broker reports to and works under the direction of the Associate Director, Knowledge Mobilization, within the SPKM division. The Knowledge Broker is responsible for developing relationships with partners to get the right information into the right hands at the right time, and for supporting the delivery, uptake, use and impact of evidence-informed practices, tools, programs and products for those working in the field of substance abuse.

The Knowledge Broker, working with research and policy analysts, national priority advisors, and communications advisors, draws on the existing body of knowledge or evidence from research and other sources, and works with key stakeholders to provide tailored, evidence-informed guidance and practical tools to facilitate desired changes in practice, programs or policies. Through facilitating collaborative efforts of stakeholders and partners, the Knowledge Broker encourages the application of this evidence in practice, program and policy development and implementation, using effective knowledge mobilization approaches.

Responsibilities

  • Lead the development and implementation of knowledge mobilization plans on assigned national priorities.

  • Work with colleagues in research and partnerships to interpret and summarize research findings to form the basis of knowledge mobilization plans, products, tools or activities to inform practice, policy and program development in the field of substance abuse.

  • Identify and bring together key partners, subject-matter experts, influential knowledge users and other key stakeholders to share evidence or knowledge to build the foundation for solutions in the substance abuse field.

  • Lead consultations with stakeholders to identify their needs in accessing, interpreting and using evidence from research and other sources, and help build their capacity through the provision of resources, training and mentoring.

  • Lead collaboration efforts with a variety of stakeholders to negotiate creative, practical and relevant approaches to knowledge mobilization for sustainable solutions and change.​

  • Work closely with national priority advisors and communications advisors to identify partners and stakeholders across Canada, and ensure they have access to the CCSA products and services to address their needs and issues.

  • Continuously establish and maintain networks of stakeholders and partners that can both benefit from and contribute to the collective efforts to reduce the harms and improve the care for those affected by substance abuse.

Qualifications

  • Masters or doctoral degree in a relevant discipline (e.g., science, arts and humanities, health administration, adult education).

  • Three to five years of related experience.

  • Experience negotiating with and facilitating multi-stakeholder groups (e.g., health professionals, the public, healthcare managers and other decision makers, private industry).

  • Understanding of all aspects of knowledge mobilization (e.g., generation, synthesis, product development, knowledge translation and exchange, dissemination, management, evaluation).

  • Experience in developing and implementing knowledge mobilization plans, activities and products.

  • Experience building relationships with partners at regional, provincial and federal levels to inform or implement effective practices, programs or policies.

  • Ability to interpret and identify key results from health and other research, and to summarize research findings in plain language.

  • Experience in stakeholder engagement, consultation and related data collection through a variety of mechanisms, including surveys, focus groups and social media.

  • Ability to develop or inform the development of knowledge mobilization products, such as toolkits, learning modules, lay and research publications, and policy briefs, using feedback from knowledge users.

  • Demonstrated experience in identifying and applying effective practices in knowledge mobilization (e.g., communications, education, training, resource development, stakeholder engagement) and evaluating the uptake, use and impact of this knowledge.

  • Ability to engage diverse audiences and build partnerships and collaborations between diverse groups from a variety of sectors.

  • Ability to develop understanding of system-wide issues (i.e., a "systems thinker").

  • Strong analytical skills; process and results-oriented.

  • Enthusiastic and high-energy team player with a passion for engaging partners.

  • Strong focus on critical thinking and strategic problem resolution.

  • Excellent communication skills.

Assets​

  • Experience or expertise in the field of workplace health and safety or alcohol and substance abuse.

  • Bilingual English–French.

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca. We thank all respondents; however, only those candidates selected for an interview will be contacted.

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Future Opportunities​​​​​

​We are always interested in receiving resumes from qualified and committed candidates, particularly in the following areas:

  • Knowledge exchange and partnership development

  • Research and Policy Analyst​​

Please submit your resume to hr@ccsa.ca. Thank you!​​​ ​